After items arrive at Ookbuy warehouse, professional inspectors will inspect the items which are purchased by us.
Example of clothes, we will inspect the color, size (depend on your remark or eventually modified version), widespread damaged and other significant issues. If you find such problems when you receive the parcels, please do not hesitate to contact us. We will provide you with confirmation of negotiated solution. Some details, like color difference, thread, etc., Ookbuy will not be able to provide a 100% guarantee to you. Hope you can understand.
And electronics belong to the special items category, Ookbuy inspectors can only check whether the items are intact appearance and fittings are completed, but cannot check on quality problem through booting.